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CityU Veterinary Medical Centre

Primary, specialty and emergency care share one Sham Shui Po hospital, with intensive care and advanced imaging. Book the relevant department and use the separate ER entrance for emergencies.

DogDogHK review

For serious emergencies and complex cases

CityU’s strongest case is the combination of primary care, emergency, ICU, advanced imaging and multiple disciplines at one address. That can reduce transfers for complex cases. For everyday care, we would prioritise continuity with a named vet, clear estimates and convenient follow-up.

Why shortlist it

A 24-hour receiving hospital in Kowloon; complex referrals; cases needing imaging, inpatient monitoring and more than one discipline.

What to clarify

Ask who will treat your dog, when the specialist is available, what treatment may cost and who handles follow-up. A 24-hour ER does not mean every specialty is on site overnight.

Emergency | 24 hours

3650 3200
ER entrance: 202 Yee Kuk Street

Booked care | daily 09:00–19:00

3650 3000
Trinity Towers main entrance: 339 Lai Chi Kok Road, near Kweilin Street

Cost: online booking terms list a HK$100 administration charge per visit; consultation, medicines and tests are additional. There is no complete public ER, CT, surgery or ICU tariff. Ask for an itemised estimate.

Read our full assessment, cost guidance and public-review summary →

Plan your visit

Address
G/F–2/F, Trinity Towers, 339 Lai Chi Kok Road, Sham Shui Po, Kowloon
View on map
District
Sham Shui Po
Hours
Emergency: 24 hours daily. Appointment/enquiry line: daily 09:00–19:00.

Care offered

  • Primary care
  • Specialty consultations
  • Emergency and intensive care
  • CT, MRI and diagnostic imaging

Before you book

  • Emergency entrance: 202 Yee Kuk Street; the main entrance is at Lai Chi Kok Road/Kweilin Street.
  • For referrals, arrange previous records and images; confirm the named clinician, estimate and deposit.

About CityU VMC

CityU VMC reception, with a handrail-lined walkway and queue display
Reception and the walkway through the hospital.
A black dog supported by the care team on an examination table at CityU VMC
The care team supporting a dog during an examination.

When CityU is worth the trip

CityU combines an emergency team, ICU, CT and MRI with surgery, internal medicine, neurology, cardiology and other disciplines in one Sham Shui Po hospital.1 That is most useful when your dog needs several teams or a complex work-up. For a vaccination or straightforward follow-up, a local vet who knows your dog may be easier to return to.

Emergency: call 3650 3200 and use 202 Yee Kuk Street. Patients are triaged by urgency. Tell reception immediately if your dog worsens while waiting. A vet is on site overnight, but a named specialist may review the case later; ask who leads care until then and when you will receive the next update. If another hospital can receive a life-threatening case sooner, follow the emergency vet’s advice on where to go.

Booked care: call 3650 3000, daily 09:00–19:00. Use the Trinity Towers main entrance at 339 Lai Chi Kok Road, near Kweilin Street. Say whether you need general care or a particular discipline; send prior blood results, reports and original scans before a specialist appointment. You can check a named clinician’s authorised-specialist status on the VSB register.2

Costs and admission

CityU’s online booking terms list a HK$100 administration charge per visit. The displayed consultation fee excludes medicines and other services; online bookings require a deposit that is deducted from the bill, with cancellation conditions.3 There is no complete public tariff for ER care, CT, surgery or ICU admission. Ask for the consultation or emergency fee, then an itemised estimate for tests, treatment and any stay. For an urgent case, agree which stabilising steps must happen now and the spending level at which the team should call you.

Before admission, choose one person to receive updates and approve changes. Before discharge, get the diagnosis or working plan, test results and images, drug doses, warning signs and follow-up date in writing. Ask who will send the records to your regular vet.

Footnotes

  1. CityU VMC services and CityUHK’s hospital overview describe the facilities. The VECCS directory listed Level II certification through 2 January 2027 when checked on 25 September 2026. That certification reviews submitted facility evidence; it is not a site visit or a rating of patient outcomes. ↩

  2. CityU contact and entrances and doctor directory checked 25 September 2026. Specialist, resident and special-interest titles differ; check the treating person and discipline. DogDogHK has not made a clinical visit and received no compensation. ↩

  3. CityU online booking terms checked 25 September 2026. Confirm the current consultation, deposit and emergency charges before payment. ↩

Read owners’ experiences or share your own visit →

Sources & notes

Source check: 2026-09-25. Based on public information, not a firsthand consultation.

Clinic logo: official website

1 published member review

Average shown after 2 reviews

Michael

4 out of 5 for visit experience

Sept 2026

So we came got referred to a specialist at Cityu-VMC to see prof Slunsky for both Missy (Spine / nerve issue) and Miffun (orthepedics). Our booking was early and we didn't have to wait at all. The location is huge, on the second floor (~18 consultation rooms). We were greeted by Prof. Slunsky and 3 other trainee vets - this is part of their training process. They inspected each of our dogs, the trainees did the initial consultation and observation, Prof. Slunsky did the full orthepedic examination. Overall they were very professional and took around 30 minute per dog. This was much more through than our usual vet as this was a specialist consultation. Due the nature of our dogs, we had to schedule a follow up examination and x-ray to determine the issues. The specialist consultation was $1900 per dog. We were referred by our usual vet, booking was done via phone and confirmed via whatsapp - this process was easy.

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